Terms of Service

Article 1 (Purpose)

The purpose of these Terms of Service is to define the conditions and procedures for using various services, including Art Kit sales, class reservations, and corporate/institutional On-site Classes, provided through the website (hereinafter referred to as the "Service") operated by Chireunsibill Co., Ltd. (hereinafter referred to as the "Company"), as well as the rights, obligations, and responsibilities between the Company and its members.

Article 2 (Definitions)

1. "Member" refers to a person who agrees to these terms and completes the membership registration process set by the Company to use the service.
2. "Content" refers to Art Kits, classes (One-day Classes, corporate On-site Classes, institutional collaborations), and all other products and services provided by the Company.
3. "Subscription" refers to a service in which payment is charged automatically to the payment method registered by the member at an interval set by the Company (1 month or 3 months), and the member receives Art Kits or classes accordingly.
4. "Points" refers to a means of payment accumulated by the Company according to the member's purchases that can be used to pay within the service; points are not cash.

Article 3 (Effect and Amendment of Terms)

1. These terms take effect when posted on the service screen or notified to members in other ways.
2. The Company may amend these terms to the extent permitted by law, and will announce the effective date and the reason for the amendment at least 7 days before it takes effect.

Article 4 (Membership Registration)

1. Member registration is completed when the user agrees to the terms of service, enters the required information according to the Company's registration form, and the Company accepts the registration.
2. You can register with an email address and password, or sign up with a social account such as Kakao, Naver or Google.
3. The Company may refuse an application, or later cancel the membership, in any of the following cases:
   • The application uses another person's name
   • The application contains false information
   • The application does not meet the Company's other requirements

Article 5 (Service Provision and Change)

1. The Company provides services such as Art Kit sales, class bookings, subscriptions, corporate and institutional On-site Classes, and museum collaborations.
2. The Company may change what it offers when a product sells out, a service is revised and so on, and will announce the reason and the change in advance.

Article 6 (Formation of Contract and Payment)

1. A contract is formed when a member orders a product or class following the Company's procedure, selects a payment method and completes payment.
2. Payments are processed through an electronic payment gateway (PG) designated by the Company, such as credit card or bank transfer, and payment information such as card numbers is not stored on the Company's servers. For subscriptions, however, the Company keeps an encrypted recurring-payment key (billing key) issued by the PG, from which the card number cannot be derived.

Article 7 (Withdrawal, Cancellation, and Refund)

Matters concerning withdrawal of offer, termination or cancellation of the contract, and refunds are governed by the separately posted Refund and Cancellation Policy, which constitutes part of these terms.

Article 7-2 (Subscriptions)

1. The types of subscription, billing interval, payment amount and what is provided are shown on the sign-up screen. Before payment, the Company informs the member of the payment amount, billing interval, next billing date and how to cancel, and obtains the member's consent. If the delivery address of an Art Kit subscription is in Jeju, a remote island or a mountain area, a shipping surcharge of 4,000 won per delivery is added to the payment amount; if the payment amount changes because the delivery address is changed during the subscription, the new amount is applied only after the member is informed and consents.
2. The first payment is made as soon as the payment method is registered, and thereafter payments are made on the same date each cycle based on the first payment date. In a month without that date, payment is made on the last day of that month.
3. Members may cancel or pause a subscription at any time on My Page, with no cancellation fee. After cancellation, no payments are made from the next billing date.
4. If a payment fails, the Company will notify the member and may retry the payment; after 3 consecutive failures, the subscription is suspended.
5. If the Company raises the subscription price or changes the terms of provision to the member's disadvantage, it will notify each member individually at least 30 days before the change takes effect and obtain consent. A member who does not consent may cancel the subscription before the changed terms apply.
6. The Company decides the items in each cycle, and if unavoidable circumstances such as items being out of stock arise, it may substitute items of equal or greater value.
7. Subscription benefits such as the first sign-up gift and loyalty gifts are provided according to the criteria announced by the Company, and the Company may change the benefits after prior notice.
8. Withdrawal and refunds for subscriptions follow the subscription rules of the Refund and Cancellation Policy.

Article 7-3 (Points)

1. Points are earned on the amount a member actually pays when buying a single Art Kit or a class (excluding coupon discounts, points used and shipping). The rate is 5% for members with an active subscription at the time of payment and 3% for other members, and the Company may change the rate after prior notice.
2. No points are earned on subscription payments, and points cannot be used to pay for subscriptions.
3. Points are confirmed 7 days after delivery for Art Kits and on the day after the class for classes. If the order is cancelled or refunded before confirmation, no points are earned.
4. Points are worth 1 won each and can be used for all or part of a payment once you hold 1,000 points or more. They cannot be used on bank transfer orders, and whether a coupon can be combined with points is shown for each coupon.
5. Points are valid for 6 months from the date they are confirmed, and the points that expire first are used first. The Company will notify members 30 days before points expire.
6. If an order paid with points is refunded, the points used are returned (points past their validity period expire). Points already earned are taken back, and if there are not enough points to take back, the shortfall is deducted from the refund amount.
7. Points cannot be exchanged for cash or transferred to another person, and they expire when you leave the membership.
8. Points earned by fraudulent means will be taken back, and the Company may restrict that member's use of the service.

Article 8 (Account Deletion and Loss of Membership)

1. Members may ask to delete their account at any time, and the Company will process the request immediately.
2. If a member violates these terms, for example by misusing another person’s information or deliberately interfering with the operation of the service, the Company may restrict or revoke their membership.

Article 9 (Personal Information Protection)

The Company strives to protect members' personal information as required by law. The collection, use and storage of personal information are governed by the separately posted Privacy Policy.

Article 10 (Company's Obligations)

The Company does not engage in conduct prohibited by law or by these terms, and does its best to provide a stable service. It maintains security systems to protect members' personal information, and publishes and complies with its Privacy Policy.

Article 11 (Member's Obligations)

1. Members must comply with relevant laws, regulations, terms of service, usage guides, and notices related to the service.
2. Members cannot use the service for business activities without the Company's prior consent.

Article 12 (Copyright Ownership)

The copyright and intellectual property rights of the content (design, image, text, etc.) created by the Company within the service belong to the Company. Members cannot use, reproduce, transmit, distribute, or have a third party use it without the Company's prior consent.

Article 13 (Dispute Resolution)

Disputes between the Company and a member are, as a rule, to be settled amicably by mutual agreement. If no agreement is reached, the relevant laws and customary practice apply.

Article 14 (Inquiries)

Chireunsibill Co., Ltd. · CEO Hyejin Jeong · Business Registration Number 896-86-02382
Phone Number 0507-1339-5782 · Email [email protected] (two underscores)